Healthcare Technology That Improves Patient Outcomes
ADHA-compliant, HL7/FHIR-integrated clinical platforms for hospitals, telehealth providers and allied health organisations.
The Pain Points We Understand
We've worked inside healthcare deeply enough to know exactly what keeps technology leaders up at night.
Clinical Interoperability Gaps
Patient data is siloed across incompatible PMS platforms, hospital information systems, pathology providers and specialist EMRs. Without HL7 FHIR-based integration, clinicians make decisions with incomplete records — a patient safety risk and a workflow bottleneck that adds friction to every consultation.
Patient Data Privacy and Compliance
Health information is among the most sensitive personal data under the Australian Privacy Act and the My Health Records Act 2012. AHPRA-registered practitioners and healthcare organisations face serious consequences for data breaches. Security must be built into the architecture — not audited in after the fact — and that means role-based access, audit logging and encryption at rest and in transit from day one.
Outdated Practice Management Systems
Many clinics and hospital departments are still running PMS platforms built in the early 2000s — thick-client Windows applications with no mobile access, no patient-facing portals and expensive per-seat licensing. These systems can't integrate with Medicare DVA bulk billing APIs, telehealth platforms or modern pathology ordering systems without costly middleware.
Telehealth Platform Scalability
The COVID-19 pandemic permanently shifted patient expectations around remote consultations. Platforms stitched together quickly in 2020 are now showing their limitations: poor video quality at scale, inadequate clinical documentation workflows, no integration with prescription management or Medicare billing, and security architectures that weren't designed for sustained enterprise use.
What We Build For Healthcare
Purpose-built software and technology solutions designed around the specific needs, compliance requirements and workflows of healthcare organisations.
Discuss Your ProjectSolutions We've Built For This Industry
Services Most Relevant to Healthcare
Success Story Coming Soon
We're preparing a detailed healthcare case study with full metrics, architecture breakdown and business outcomes. Contact us for references or to discuss similar work we've done.
FAQ — Healthcare
My Health Record (MHR) integration requires conformance testing through the Australian Digital Health Agency (ADHA) and adherence to the National Clinical Terminology Service (NCTS) standards including SNOMED CT-AU and ICD-10-AM. We have experience with the ADHA's Vendor Trial Environment (VTE) testing process, the NASH PKI certificate requirements for system authentication, and the correct handling of access controls including healthcare provider access and emergency access flags. Our integrations produce CDA-compliant clinical documents using Australian-localised templates for discharge summaries, event summaries, specialist letters and prescription records.
We work with both HL7 v2.x (still dominant in pathology and radiology orders in Australia) and the modern HL7 FHIR R4 standard used by the ADHA and increasingly by private platforms. For v2 we typically implement using Mirth Connect or custom message brokers; for FHIR we prefer native FHIR servers (Azure API for FHIR, HAPI FHIR) rather than translation layers. We understand Australian localisation requirements including AU Core FHIR Implementation Guide constraints, AU Base profiles and the specific terminology bindings required for Australian clinical data.
Yes. We integrate with the Medicare Benefits Schedule (MBS) and DVA through Services Australia's Health Professional Online Services (HPOS) API and third-party claiming intermediaries such as Tyro Health (formerly Medipass), Hicaps and Health Engine's billing layer. We handle the full billing workflow including item number lookup, eligibility verification, claim submission, rejection handling and remittance reconciliation. For bulk billing we implement the required patient consent and assignment of benefit flows in compliance with the Health Insurance Act.
We design healthcare applications with a Privacy by Design framework: data minimisation (collect only what is clinically necessary), purpose limitation (data used only for the consented purpose), and strong access controls enforced at the API layer — not just the UI. All health information is encrypted in transit (TLS 1.3) and at rest (AES-256). Role-based access controls map to clinical roles defined in the Australian healthcare system. We produce a Privacy Impact Assessment (PIA) for new platforms and can assist with the notification obligations under the Notifiable Data Breaches scheme administered by the OAIC.
Yes. We understand that AHPRA-registered practitioners across medicine, nursing, psychology, physiotherapy and other professions have distinct digital health obligations — including professional indemnity considerations, clinical documentation requirements for record-keeping, and the need for systems that support compliant telehealth delivery under the Medicare telehealth item number rules. Our clinical workflow design is informed by working closely with practitioners in these disciplines to ensure the software supports — rather than disrupts — safe clinical practice.
Let's Build Healthcare Technology That Puts Patients First
From FHIR integration platforms to telehealth systems and patient portals, we build clinical software that meets Australia's strict regulatory requirements without sacrificing usability. Talk to our healthcare technology team today.